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FAQ
Frequently Asked Question
The types of ships used in ocean freight can vary depending on the type of cargo being transported. Some common types of ships include: Container ships for standard sized containers Bulk carriers for unpackaged cargo such as grain or coal Tankers for liquids such as oil or chemicals Roll-on/roll-off (Ro-Ro) ships for vehicles or other rolling cargo Refrigerated ships for temperature-sensitive goods
Cost-effectiveness for large and bulky items or for long-distance shipping Ability to transport a large volume of goods at once Availability of various types of ships for different types of cargo Low carbon emissions compared to other modes of transport Relatively low risk of cargo theft or damage compared to other modes of transport
The types of ships used in ocean freight can vary depending on the type of cargo being transported. Some common types of ships include: Container ships for standard sized containers Bulk carriers for unpackaged cargo such as grain or coal Tankers for liquids such as oil or chemicals Roll-on/roll-off (Ro-Ro) ships for vehicles or other rolling cargo Refrigerated ships for temperature-sensitive goods
The weight and size limitations for ocean freight can vary depending on the ship and shipping line. Typically, cargo weight is limited by the capacity of the ship and the availability of space on board. Shipping lines may also have specific requirements for container sizes and weights. Oversized or overweight cargo may require special handling and additional fees.
Please visit the tracking page on the website and enter your tracking number. After you enter your tracking number, please hit “Track Your Package” to see the latest status.
Contact your retailer for tracking information.
If your package is delayed, we will work to deliver it safely and soon. If tracking only shows “LABEL CREATED, TRACKING DETAILS WILL BE AVAILABLE ONCE THE PACKAGE ARRIVES AT THE FAST TRACK CARGO FACILITY,” this means FAST TRACK CARGO has not received your package for delivery. Generally, if your status has not changed in 3 business days, please contact your retailer for assistance. If you need further assistance, please use Wink, our Virtual Chat Assistant, to create a ticket. You will need a valid tracking number.